Privacy Policy for Taqanal Energy Pvt Ltd

Log Files

Like many other websites, www.taqanal.com makes use of log files. These files merely log visitors into the site – usually a standard procedure for hosting companies and a part of hosting services' analytics. The information inside the log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Information Collected by Us

• Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pin code, country, and IP address.
• Information you post: We collect information you post in a public space on our website or on a third-party social media site.
• Demographic information: We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided during the use of our website. This may also include survey responses.
• Other information: If you use our website, we may collect information about your IP address, browser, referral site, duration on our website, pages accessed, and the site you visit when you leave. We might also collect details such as the type of mobile device or the operating system version you are using.

Methods of Information Collection

We collect information in different ways:

• Directly from you: When you register for an event, buy tickets, post a comment, or ask us a question via phone or email.
• Passively from you: Through tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons which help us understand your usage of our website.
• From third parties: For example, if you use an integrated social media feature on our website, the third-party social media site may provide us with certain information (such as your name and email address).

Use of Your Personal Information

• To contact you: For confirmation of purchases or other promotional purposes.
• To respond to your requests or questions: Such as confirming your registration for an event or contest.
• To improve our products and services: Including customizing your experience by showing content based on your preferences.
• To analyze site trends and customer interests: Which helps us make our website and products better, occasionally combining your information with data from third parties.
• For security purposes: To protect our company, our customers, or our website.
• For marketing purposes: We might send you information regarding special promotions, offers, or new features/products.
• To send you transactional communications: Such as emails or SMS messages about your account or ticket purchases.
• We also use your information as otherwise permitted by law.

Sharing of Information with Third-Parties

We may share your information with the following parties:

• Vendors: Third parties that assist with our online registration, payment processing, or transactional messaging (some of which may be located outside of India).
• Event organizers: Parties responsible for fulfilling purchase obligations may receive your information as described in their respective privacy policies.
• Business partners: Including third parties who sponsor events or operate venues where events are held. They use your information as described in their privacy policies.
• We may also share your information if required to comply with the law, respond to legal processes, investigate potential fraud, or protect our rights.
• In the event of a business transition (such as a merger or sale), your information might be shared with the successor organization.
• In circumstances not previously mentioned, we will notify you before sharing your information.

Email Opt-Out

You can opt out of receiving our marketing emails by contacting us at contact@taqanal.com. It may take about ten days to process your request. Please note that even if you opt out of marketing communications, you will still receive transactional messages regarding your purchases.

Third Party Privacy Policies

We encourage you to review the privacy policies of third-party ad servers for detailed information on their practices as well as instructions on how to opt out of certain practices. Our privacy policy does not govern the practices of these third-party advertisers or websites, and we have no control over them. A comprehensive listing of these privacy policies can be found via our Privacy Policy Links.

Third Party Sites

If you click on links to third-party websites, you may be directed to sites that are not controlled by us. Please review the privacy policies of those sites, as this policy does not apply to them.

Children's Information

We do not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that we have inadvertently collected such information, please contact us immediately and we will promptly remove it from our records.

Grievance Officer

In accordance with the Information Technology Act 2000 and the rules made thereunder, the contact details of our Grievance Officer are provided below:

Online Privacy Policy Only

This privacy policy applies solely to our online activities and is valid for visitors to our website regarding information shared and/or collected online. It does not apply to information collected offline or through other channels.

Updates to This Policy

This Privacy Policy was last updated on 13.02.2019. From time to time, we may change our privacy practices. We will notify you of any material changes as required by law and post an updated copy on our website. Please review this policy periodically for any updates.

Jurisdiction

By using our website, you agree that any disputes regarding privacy will be subject to this policy and the website's terms of use, and any disputes shall be governed by the laws of India.